Tonality

 

Communication Style (Tonality)

Tonality is classified as either assertive or non-assertive.

Assertive

They are people who are strong and forceful in their choice of words and tone. They tend to appear spontaneous, bold and direct in voicing their opinions to others in a more demanding manner. They tend to interact with a commanding or directing manner.

Non-Assertive

They are people who are soft-spoken and softer in their choice of words and tone. They tend to appear passive, easy going, speak slower and diplomatically in voicing their opinions to others in a more relaxed manner. They tend to interact with a softer or request-like manner.

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